Join Volli Connect’s global network, operational in over 50 countries. We provide local calling and high-quality service, making global communication seamless for businesses and employees worldwide.
Volli Connect’s SIP trunking services offer seamless integration with platforms like 3CX, LiveVox, Webex, AudioCodes, Grandstream, Mitel, Fortivoice, and Microsoft Teams.
Our open API architecture ensures smooth communication and easy connection to your preferred system, making us a flexible choice for your needs
Volli Connect prioritizes emergency response with our Enhanced 911 service, included in all paid accounts. As you upgrade, utilize our advanced E911 capabilities for seamless compliance with 911 regulations.
Communication is a two-way street, and Volli SMS understands that. Our platform supports two-way messaging, allowing you to not only send messages to your customers but also receive responses from them. This feature facilitates interactive and engaging conversations, enhancing customer experience and satisfaction.
Ensure a swift emergency response by pre-provisioning an address with every paid account.
Easily integrate Volli Connect with your existing tools and applications, thanks to our open API architecture.
Transfer your existing number seamlessly with our number porting suite.
With Volli Management Portal (VMP), we simplify porting and management tasks, allowing you to easily port numbers, make purchases, configure settings, and more.
Get the help you need when you need it with our dedicated enterprise support.
Experience a seamless transition with our efficient onboarding process and feature-rich platform, tailored to meet your unique communication needs.
Although we use premium carriers that support T.38 (fax) protocol, fax transmissions are susceptible to any jitter, latency, or packet loss that may occur anywhere from the carrier gateway along the internet or even within your network before reaching the fax machine.
For that reason, we sell a dedicated fax service for traditional fax machines or an email to fax/fax to email service that is very reliable.
RAY BAUM’s Act emphasizes the importance of sharing precise location information when calling 911, which is invaluable to first responders in locating callers and can drastically increase the potential for better emergency outcomes. Section 506 of the RAY BAUMs Act requires the FCC to consider adopting rules to ensure that a 911 caller’s dispatchable location is conveyed correctly with the call, regardless of the technological platform used.
“Dispatchable location” is defined as “the street address of the calling party, and additional information such as room number, floor number, or similar information necessary to identify the location of the calling party adequately.
Kari’s Law applies to multi-line telephone systems (MLTS), often used by office buildings, campuses, and hotels.
Kari’s Law requires MLTS to allow users to dial 911 directly without requiring that they dial a prefix to reach an outside line. In addition, MLTS must provide a notification to a security office or front desk when a 911 call is made.
Session Initiation Protocol (SIP) is a signaling protocol for initiating, maintaining, and terminating real-time sessions that include voice and other applications.
SIP establishes the pathway for the traffic and characteristics of the call, such as protocols, caller ID information, and the like.
Voice over Internet Protocol is used to communicate the actual voice packets over the Internet where SIP initiates, maintains, and terminates the call. In other words, SIP sets the agreed-upon parameters for the VoIP call. SIP is fast, flexible, and extensible, capable of successfully processing hundreds of thousands of calls per second.
We have multiple geographically diverse data centers, each with two complete and separate SIP Server stacks for 100% redundancy within each data center and 100% between data centers. In addition, we have a highly available cloud-based coordinator that ensures all call information stays synced between paired data centers guaranteeing continuity in the event of a catastrophic data center failure. Each customer is assigned two paired data centers to ensure maximum uptime and reliability.
